Job Overview:
We are looking for a Housekeeping Supervisor with hands-on experience and strong leadership skills to oversee the housekeeping team and ensure the highest standards of cleanliness and quality throughout the lodge facilities, while maintaining strict adherence to health and safety procedures.
Location: Yarmouk Lodge - Um Qais
*Position ideal for Irbid region residents (priority given to Khalid bin Walid municipality residents) or candidates willing to relocate - accommodation not provided.
Key Responsibilities:
Supervision and Planning
- Establish cleanliness policies and standards to be implemented in the lodge.
- Prepare work schedules and assign daily tasks.
- Manage housekeeping staff shifts, arrange leaves and permissions, and document them.
- Prepare periodic reports on the department’s performance.
- Fill out and submit daily reports and checklists according to management instructions.
Team Management and Training
- Lead and train housekeeping staff to perform tasks efficiently.
- Train staff on the proper use of cleaning materials and housekeeping equipment.
- Monitor performance and document routine inspection and maintenance activities.
Quality and Cleanliness
- Supervise the cleanliness and organization of rooms and public areas.
- Ensure compliance with cleanliness protocols and health and safety instructions.
- Oversee cleaning procedures and the storage of cleaning tools and materials.
- Monitor the lost-and-found department and document incidents.
- Participate in cleaning surrounding areas of the lodge and pathways inside and outside the reserve.
Technical and Logistical Management
- Efficiently use hotel management systems and Property Management Systems (PMS).
- Inform management of needs or equipment malfunctions and document them.
- Monitor inventory levels and request supplies when needed.
Qualifications & Experience:
- Minimum of 3 years of experience in housekeeping.
- Professional or technical diploma, or a bachelor’s degree in facility or hotel management.
- Certified training courses in hygiene and occupational health.
- Strong leadership and excellent communication skills.
- Ability to operate housekeeping equipment.
- Good knowledge of cleaning chemicals and proper usage.
- Ability to assess team performance and assign tasks effectively.
- Problem-solving skills and ability to work under pressure.
- Good understanding of occupational health and safety procedures.
- Awareness of sustainability and environmental considerations.






